Haven't tried the product as it was an xmas gift for someone else but can't fault the turnaround time on the order.
This is always recommended to me by my hairdresser as I have bleach blonde hair and hard water has made it green on multiple occasions- these shampoos/ conditioners and treatments are incredible! So so so good! The customer service from Simplynatural was also so brilliant, I got an email straight away about a mistake of stock and was so quickly fixed! So helpful and I got it the day after I ordered!! So impressive, thanks so much again!
I have been using the shampoo for nearly 2 weeks now and although it does make your hair softer after washing i find within 2 days my hair is greasy and needs washing again. Also, i did not notice my hair any brighter
From the first wash I definitely noticed that my hair looked a lot fresher and somehow cleaner especially at the roots. My hair looks shinier and feels stronger especially at the ends and I have only been using it for about a month now. I have been using the hard water wellness remedy sachets once a week as well to give my hair a proper deep clean. Bonus marks for having a nice scent!!
So far I really like this. My hair is not in great condition due to the hard water. This seems to be helping and it looks shinier and healthier after each wash.